Account Manager
- Direct Hire
- Vancouver, WA
- On-site (travel up to 25% largely local, but occasional international)
- Manufacturing
- 4-day work week, Mon-Thurs (6:30am – 5pm)
What you should know: Mulberry has partnered with an innovative design and manufacturing company in Vancouver, WA to hire an Account Manager. You will be reporting directly to the VP of Business Development alongside one other Account Manager. This 40+ year old company offers stability and an opportunity to be a good steward to the community through your work and values work life balance, integrity, a love of learning, customer service, and teamwork.
A day in the life:
- Manage as assigned, OEM customer accounts to support growth objectives and anticipate potential issues that need to be resolved.
- Provide both sales and technical support, as needed, for both existing and new OEM accounts.
- Proactively contact assigned OEM accounts on a monthly or predetermined basis to ensure customer satisfaction and relationship continuity.
- Support custom product requests and interface closely with the management & engineering teams to coordinate the custom product design objectives, pricing and lead times. Engage necessary technical resources for more complex solutions.
- Attend and Support trade show events as requested by the management team.
- Generate customer sales reports for management; track current sales versus targets, blanket PO’s and sales agreements
- Collaborate with internal partners to ensure customer requirements and expectations are always met.
- Coordination with the technical and customer support teams as it pertains to customer needs, concerns and RMA processes
- Ability to prioritize and escalate customer issues or concerns to management as necessary.
- Updates job knowledge by studying new product development; participating in educational opportunities.
Your areas of knowledge and expertise:
- Technical degree or equivalent combined education and work experience with emphasis on industrial controls and automation.
- 3+ years of customer relations / sales experience with a proven track record in the Industrial marketplace
- Self-starter taking initiative innovating and developing smart and efficient roles and means to organize and effectively utilize relevant information.
- Strong leadership skills to plan, lead and drive change in the organization while meeting or exceeding business objectives.
Compensation and Benefits: $90,000K with competitive low cost medical, dental, and vision insurance, 401k matching, LTD, STD, and life insurance, on-site gym with a fitness trainer, a coffee shop, a rich tapestry of other perks and benefits including a 4 day work week!
Mulberry Talent Partners is dedicated to connecting exceptional talent with exciting opportunities. By applying for this position, you will also be considered for other open positions within our network. If you are already part of our community, we encourage you to reach out directly to one of our recruiters regarding any specific roles that catch your eye!
