Account Manager
- Limited Duration Direct Hire (6+ months)
- Washington, USA
- Hybrid (10-20% travel in Oregon and SW Washington)
- Dental Services
What you should know: Mulberry has partnered with our dental services client to hire an Account Manager to join their team! They are a dynamic, team-centered workplace committed to its employees and the communities they serve. The ideal candidate is an engaging speaker, personable, relational, and eager!
A day in the life:
- Proactively perform monthly/quarterly service calls as needed and visit large or at-risk groups to ensure concerns and questions are resolved and think outside the box on how to partner with key accounts to strengthen relationships.
- Plan, coordinate, implement and track service and sales strategies designed to increase dental plan membership.
- Strategically identify key accounts and be able to organically grow membership within established groups.
- Establish a strong working relationship with clients by providing customer service support to key accounts and brokers.
- Coordinate and participate at benefit fairs/open enrollment presentations at group location.
- Problem solve with various group challenges that arise and balance being an advocate for both the Company and the account.
- Identify and track group enrollment as a percentage of overall eligible population.
- Appoint brokers and process appointments through appropriate State Insurance office.
- Process New Group Case Reports and send out Renewals, Experience Reports, Schedule A’s, Sales Reports, etc. as needed.
- Handle incoming Individual Product phone calls as needed and maintain office/marketing supplies and anticipate sales team needs.
- Print and create packet requests, delivering them in a timely fashion.
- Foster relationships with Practice Managers and continue ongoing conversations to ensure communication between offices, Sales, Corporate and group is cohesive.
- Continue to reach out to groups to set meetings and be willing to travel to groups to keep the relationship strong.
- Analyze account information and make suggestions and recommendations as deemed necessary.
- Overnight travel and extended hours during key times and dependent upon business need.
- Become proficient in the use of Microsoft Dynamics (or other CRM) to use as a resource and to track and record appointments, communication, and data related to our clients.
Your areas of knowledge and expertise:
- Bachelor’s degree in Business or related field
- 3+ years in customer service, client focused, or sales related roles
- Personable, detail oriented, outgoing, and highly communicative
Compensation and Benefits: $29-35/HR. Must have a valid driver’s license and personal vehicle due to local travel.
Mulberry Talent Partners is dedicated to connecting exceptional talent with exciting opportunities. By applying for this position, you will also be considered for other open positions within our network. If you are already part of our community, we encourage you to reach out directly to one of our recruiters regarding any specific roles that catch your eye!
