Case Study:
How We Helped a Portland Restaurant Company Find Labor Relations Guidance
About the Industry:
Restaurant companies with several locations rely on strong site leaders to support employees every day, and this Portland company needed help when one location was left without them.
Location:
Portland, OR
Position Title:
HR & Labor Relations Consultant
Type of Role
Fractional Leadership
Industry Type:
Hospitality
Testimonial from Client
Challenge:
One location of this multi-location restaurant company had recently unionized and, at the same time, lost its site leadership. The company had no experience working with a union and wasn’t sure how to best support its employees through the change.
The client needed urgent guidance on how to best move forward, so it reached out to our HR recruiting team in Portland.
Solution:
The client needed help quickly, so we called on our established and deep network of HR professionals. We looked for people with hands-on labor relations experience who could start helping right away. We vetted two candidates and presented both to the client.
From there, the client formed a partnership with the right consultant through our referral program. This kind of flexible, expert support is part of our fractional and interim leadership services in Portland.
Outcome: Restaurant Company Fills HR & Labor Relations Consultant Role in Portland
Within a month, the restaurant company had an experienced HR and labor relations consultant supporting the newly unionized location. The consultant gave the company the guidance it was missing, so its leaders had a clear plan for supporting employees and working with the union.
Since this support came through a referral, the company got expert help quickly without needing to make a full-time hire.